Effective November 4, 2021
The Samantha Rose Candle Company, LLC Privacy Policy
Samantha Rose Candle Company, LLC ("We," "us," or "our") respects your concerns about privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.samantharosecandlecompany.com (the “Site”). We use your data to provide and improve the site. By using this site, you agree to the collection and use of information in accordance with this policy. Unless otherwise this Privacy Policy applies only to personal information collected through the websites, mobile applications, and other online services.
1. Information You Provide
When you make a purchase, or attempt to make a purchase, we collect personal data as part of your order information. This includes certain personal information, such as your name, address, phone number, email address, personal preferences, payment card number, purchase and ordering information, demographic information, responses to survey questions and any other information you choose to provide.
If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Privacy Statement. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the Contact Us section.
2. Information Your Devices Automatically Provide
When you visit the Samantha Rose Candle Company website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Site and we recommend that you leave them turned on.
We also process information when you use our services and products. This information may include:
• Login Information
• Location Information
• Web terms or searches that led you to the site
• Time zone
3. Data we collect from third parties
We may receive your personal data from third parties such as companies subscribing to Samantha Rose Candle Company services, partners and other sources. This information is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your personal data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions, you should first contact the relevant third party for further information about your personal data.
Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.
4. How We Use the Information We Obtain
We collect and use personal data about you with your consent to provide, maintain, and develop our products and services and understand how to improve them.
These purposes include:
• To deliver your product or service
• To fulfill orders including electronic and non-electronic shipment
• Providing, Developing, and Improving our Products and Services
• Deliver, maintain, debug and improve our products and services.
• Enable you to access Samantha Rose Candle Company services and set up accounts.
• Provide you with technical and customer support.
• Organize and Deliver Advertising and Marketing
• Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf; and
• Organize events or register attendees and schedule meetings for events.
Where we process your personal data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required If any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.
Sharing and Disclosure
We will share your personal data with third parties only in the ways set out in this Policy or set out at the point when the personal data is collected.
Our online store is powered by Squarespace. You can read more about how Squarespace uses your Personal Information here:
• https://www.squarespace.com/privacy
We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here:
• https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here:
• https://tools.google.com/dlpage/gaoptout
We may also use your Personal Information to provide you with targeted marketing via advertisements or communications (such as newsletters).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
• http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
• http://optout.aboutads.info/
Legal Requirement
We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
Service Providers and Other Third Parties
We may use a third-party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the Contact Us section below.
Cookie policy
What are cookies?
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.
How we use cookies
To give you the best experience possible, we use the following types of cookies:
• Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
• Preference.
• We use preference cookies to help us remember the way you like to use our service.
• Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to give you services and offers in your area.
• Analytics.
• We collect analytics about the types of people who visit our site to improve our service and product.
Retention & Deletion
We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems and /or take steps to anonymize it.
Children's Privacy
We do not knowingly collect personally identifiable information from children under the age of 13 Years. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
Changes
We may modify this Policy at any time. If we make changes to this Policy, then we will post an updated version of this Policy on this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.
Contact Us
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple, reach out to samantharosecandlecompany@gmail.com.